Patients may periodically experience technical issues when booking appointments online through our Ocean portal. We greatly apologize for this and Telus is currently working on a solution that will be implemented in 2-3 weeks. Please call us to book an appointment if you are not able to book online. Thank you for your patience.
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Upcoming Move of our Cambridge Site
As of August 26, WRNPLC will be moving from 13 Water Street North in Cambridge to 73 Water Street North, Unit 202. Please note that to prepare for the move, our Cambridge site will be closed on August 21, 24, 25, and the morning of August 26. We will reopen at 1:00 p.m. on Wednesday August 26 in our new office.
Please see this page for more details: Water Street Move
Easter Weekend Hours
All three clinic sites will be closed Friday April 3rd and Monday April 6th. We will resume regular hours on Tuesday April 7th. Have a safe and healthy long weekend!
We want to hear from you!!
PATIENT FOCUS GROUP
Patients of the Waterloo Region Nurse Practitioner-Led Clinic are invited to participate in a patient focus group on June 2, 2026, from 5:30–7:00 p.m. (location to be confirmed). This is an opportunity to share your experiences, provide feedback, and help shape how care is delivered at the clinic.
Feedback from the focus group will help us understand what is working well and identify opportunities for improvement. Participants may also express interest in joining a future Patient Advisory Council to support ongoing planning and decision-making.
To participate, please email officeadmin@wrnplc.ca with “Patient Focus Group” in the subject line to receive more information and register.
We value your voice and thank you for helping us improve care for our community.
Commitment to a Safe and Respectful Environment
We are committed to fostering a safe, professional, and respectful environment for everyone we serve. Our staff are here to provide support, guidance, and assistance with care and integrity.
We uphold a zero-tolerance policy for any form of disrespect, harassment, or abusive behavior toward our team. This includes inappropriate language, threats, intimidation, or failure to follow reasonable directions.
Respect is essential to the work we do. We appreciate your cooperation in helping us maintain a positive and safe space for all clients and staff.
Our full policy can be reviewed here