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Waterloo Region Nurse Practitioner-Led Clinic

Waterloo Region Nurse Practitioner-Led Clinic

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Leanne Terry

Calling the clinic? Here are some tips.

Leanne Terry · September 20, 2022 ·

Our phones are extremely busy with limited staff to answer them and we understand this can be frustrating. Here are some tips to avoid long waits.

  1. Monday mornings (every morning really) are the busiest time for calls, if your inquiry is not urgent, avoid calling during this time. Try late morning or mid afternoon instead. Another high call volume time is right after lunch.
  2. Listen to the initial message as it will inform you of any changes or updates to telephone hours or clinic hours (note our Breslau opening hours differ from Kitchener and Cambridge).
  3. For non-urgent inquiries or appointment cancellations, email us at patient@wrnplc.ca. Please note that personal medical information/details/images/or urgent concerns should not be sent via email.
  4. If you need a prescription refill, contact your pharmacy and ask them to send a refill request to your provider.
  5. Be patient and kind. Our reception staff are committed to our patients and do all they can to ensure everyone is taken care of.

We Are Back Up and Running

Leanne Terry · July 9, 2021 ·

Thank you for your patience while we sorted out our internet issues yesterday and we apologize for any inconvenience. We have resolved the problem and all systems are back up and running.

INTERNET OUTAGE

Leanne Terry · July 8, 2021 ·

We are currently experiencing an internet outage at both sites. Please be patient as we try to resolve the issue

Online Vaccination Booking

Leanne Terry · June 29, 2021 ·

Please note that this recently added feature is not yet active. Once this service is available, we will post an update. Thank you

Moderna Vaccine Available for WRNPLC Patients

Leanne Terry · May 18, 2021 ·

If you meet the following criteria, you can call or email the clinic at patient@wrnplc.ca to book your appointment or to be added to our waitlist. The clinics will be held at our Cambridge site

If you are;

A registered patient of WRNPLC

Aged 40 or over

Aged 18 or over and an essential worker who cannot work from home

Aged 18 or over and living in high risk postal codes identified by Waterloo Region Public Health

Please clink the link below for a list of these areas and more information https://www.regionofwaterloo.ca/en/health-and-wellness/covid-19-vaccination-clinics-in-waterloo-region.aspx?mid=32438#

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